Enchanted Kingdom wraps 2024 with recognitions from DOT and DepEd

Enchanted Kingdom, the Philippines' first and only world-class theme park, received the Filipino Brand of Service Excellence (FBSE) Champion Award for Tourism Enterprises from the Department of Tourism (DOT) - CALABARZON as it prepares to celebrate its 30th year of creating and providing magical experiences and memories that last a lifetime.

EK President and CEO Mario O. Mamon, along with Head of Learning and Development Ms. Pauline Barreiro, accepted the award on December 3 at the Twin Lakes Hotel in Tagaytay City as part of the Tourism Excellence Awards 2024 and the Philippine Tourism Awards Regional Recognition ceremony.

“Through this very relevant program, we have been able to provide even more world-class, enchanting, educational and entertainment experiences to our guests of all ages - embodying the unique brand of Filipino service excellence. As we at Enchanted Kingdom prepare to celebrate our 30th anniversary, we shall endeavor to continue our mutual support, partnership and collaboration with DOT especially in CALABARZON to uplift Philippine tourism service standards locally and globally in the years to come.” ~Mario O. Mamon, EK President and CEO 

As of 2024, EK had trained 99% of its more than 800 Cast Members (employees) through the FBSE program. Furthermore, the premier theme park intends to extend the aforementioned training to its partner agencies and tenants by 2025.

Partner in Education

Meanwhile, EK was recognized as one of the long-standing education partners who have consistently supported the Department of Education (DepEd) during the Pasasalamat at Pagpupugay (Partners Appreciation and Recognition Event) on December 16. 

The event celebrates and recognizes partners' support and collaborative efforts on various DepEd priority educational programs. EK has been supporting Brigada Eskwela for ten years and has helped to improve 11 classrooms in various elementary schools in Santa Rosa City, Laguna. 

Magical Year of Tourism Excellence

Beyond providing magical experiences for guests of all ages, Enchanted Kingdom serves a greater purpose by contributing to the growth of the tourism industry and its surrounding community.

The Provincial Government of Laguna (PGL) recognized EK's outstanding achievement and excellence in company operations and management at the 2nd Laguna Stakeholders Business Forum in August. The local government commended EK for its significant contribution to the province's economic development and competitiveness. 

During the Laguna Business Summit in March, EK was also recognized by the PGL as an Esteemed Industry Partner for its valuable contribution to the province's tourism and industry development. The recognition highlighted EK's commitment to excellence, as evidenced by prestigious international awards such as the Best Retail Merchandise Display from the International Association of Amusement Parks and Attractions' (IAAPA) Brass Rings Award.

Good Corporate Citizenship and Fostering Inclusivity

In March, the Bureau of Internal Revenue (BIR) Biñan-West Laguna District recognized EK as the Top 3 Taxpayer, recognizing their timely and efficient payment of correct taxes, which greatly contributed to the district's collection goal for the calendar year 2023. In September, EK was awarded the Top Taxpayer Amusement Park Category at the prestigious Lion Awards for Business of the City of Santa Rosa.

Finally, EK strengthened its commitment to inclusivity by becoming a Mother and Baby Friendly Establishment, as certified by the Santa Rosa LGU. EK was also recognized as an Autism Friendly Working Environment for individuals with autism spectrum disorder as part of the LGU Santa Rosa's celebration of National Autism Awareness Week 2024 in January.

“As we gear towards our 30th Anniversary of creating magical experiences and memories that last a lifetime, all the more that we commit to embracing Diversity, Exclusivity and Inclusivity. Ultimately, we want every guest regardless of gender, religion, culture, disability, and race to enjoy the park and accommodate their special needs in ways we can.” ~Dr. Cynthia R. Mamon, EK’s Chief Operating Officer

For more information about these awards and upcoming events and offerings, visit our Press Room at https://www.enchantedkingdom.ph/ek-press-room and EK’s official social media accounts for Facebook and Tiktok, and for Twitter and Instagram.