Jollibee Foods Corporation, JGF Partner with YouthWorks PH to Help Youth Become Job-ready

A greenlight for the youth. (L-R) Justine Raagas, the Philippine Business Education Executive Director; Paulette Liu, Primary Structures Educational Foundation, Inc. – School of Knowledge for Industrial Labor, Leadership and Service President; Gisela Tiongson, Jollibee Group Foundation President; Ruth Angeles, Chief Human Resources Officer, Jollibee Foods Corporation Philippines; Anabelle Gosioco, Assistant Vice President, Head HR – Jollibee; Rhea Santos, Assistant Vice President, Head HR – Chowking; and Mary Ann Lim, Assistant Vice President, Head HR – Greenwich join the ceremonial signing of the memorandum of agreement and memorandum of understanding for the YouthWorks PH program last June 6.

The Jollibee Foods Corporation (JFC) and its social development arm, Jollibee Group Foundation (JGF), have partnered with the Philippine Business for Education (PBEd) and the United States Agency for International Development (USAID) to develop a training program under its workforce development initiative, YouthWorks PH, in an effort to increase opportunities for youth employment in the nation. 

Partners in full force. Representatives from the Jollibee Foods Corporation and Jollibee Group Foundation, together with the team from Philippine Business Education and the United States Agency for International Development, form a handshake chain after sealing the partnership for the YouthWorks PH project.

On June 6, representatives from PBEd, USAID, Primary Structures Educational Foundation, Inc. - School of Knowledge for Industrial Labor, and JFC business units joined the ceremonial signing of the memorandum of agreement and memorandum of understanding for the YouthWorks PH program. JGF's President Gisela Tiongson and Jollibee Foods Corporation Philippines' Chief Human Resources Officer Ruth Angeles also attended.

Training for their future. Through the YouthWorks PH project, those who are considered NEET can soon undergo free senior crew skills training that will equip them with the right competencies and experience to secure a job in the food and beverage sector. 

Working with the government, different industries, and academia, the program aims to make education and training more responsive to the demands of the economy by giving youth who are not in education, employment, or training (NEET) opportunities.

“Youth unemployment is at 11.2%, even while we experience a high number of vacancies in different industries. But we want to change this by bringing all our strengths together. Our partnership for the YouthWorks PH program is anchored on our shared commitment with JFC to support underprivileged youth to gain access to relevant education and eventually have an opportunity to improve their lives with gainful employment.” ~Gisela Tiongson, JGF President

A Joyful Training

Start of the journey. The classroom training for the pilot batch of the Jollibee Group Foundation and YouthWorks PH Program officially commenced on July 1 in Cebu. The trainees will have two months of classroom training before starting their supervised industry learning in select Jollibee, Chowking, and Greenwich stores.

NEETs will soon have the opportunity to participate in free senior crew skills training through the YouthWorks PH project. This training will give them the knowledge and experience they need to land a job in the food and beverage industry. 

 

The program's pilot batch, consisting of 26 NEET youth in Cebu City, will be led by JFC. JFC and JGF will pay the participants' training expenses, training allowances, and housing in addition to offering work-based training and pre-employment support in a few Jollibee, Chowking, and Greenwich locations.

“We are elated to see the pilot batch of 26 out-of-school youth in Cebu City jump-start this opportunity. This project is a testament to what we can achieve when we break down silos and work together. When government, businesses, educators, and communities join forces, we can empower young people, unlock their potential, and build a brighter future for all.” ~Justine Raagas, PBEd Executive Director

Sharing the joyful experience 

 

As part of their commitment to the community support focus area under their global sustainability agenda, Joy for Tomorrow, JFC and JGF launched this initiative.   

“In JFC, we Choose Joy, and part of a joyful experience is being able to create a positive influence on the lives of others. We are looking forward to the successful pilot implementation of this initiative in JFC and hoping to replicate the initiative in other areas to be able to reach more youth.” ~Ruth Angeles, Jollibee Foods Corporation Philippines’ Chief Human Resources Officer 

The partnership followed the Company's fruitful collaborations with the Department of Labor and Employment under the latter's Special Program for the Employment of Students (SPES) and with several local governments to offer employment opportunities for the elderly and people with disabilities. The aim of all these programs is to increase work prospects for Filipinos nationwide.

About Jollibee Group 

Jollibee Foods Corporation (JFC, also known as Jollibee Group) is one of the fastest-growing restaurant companies in the world. Its mission is to serve great-tasting food and bring the joy of eating to everyone through its 18 brands with over 6,900 stores across 33 countries. 

 

The Jollibee Group has eight wholly owned brands (Jollibee, Chowking, Greenwich, Red Ribbon, Mang Inasal, Yonghe King, Hong Zhuang Yuan, Smashburger); four franchised brands (Burger King, Panda Express, and Yoshinoya in the Philippines, and Tim Ho Wan in certain territories in China); 80% ownership of The Coffee Bean and Tea Leaf; 60% ownership in the SuperFoods Group that owns Highlands Coffee; and 51% ownership of Milksha, a popular Taiwanese bubble tea brand. JFC also has a business venture with award-winning Chef Rick Bayless for Tortazo, a Mexican fast-casual restaurant business in the United States.

 

The Jollibee Group, through its subsidiary Jollibee Worldwide Pte. Ltd. (JWPL) owns 92% participating interest in Titan Dining LP, a private equity fund that owns the Tim Ho Wan brand. The Jollibee Group has a joint venture with the THW Group to open and operate THW restaurants in Mainland China. The Company also established a joint venture company that will own and operate Tiong Bahru Bakery and Common Man Coffee Roasters in the Philippines. Recently, the Jollibee Group signed agreements to own 10% ownership in Botrista, a leader in the beverage technology space.  The Company also owns a 90% participating interest in Titan Dining Partners II Ltd to further grow Asia Pacific food service brands and/or bring strong global food service brands to Asia Pacific.

 

The Jollibee Group has launched its global sustainability agenda dubbed Joy for Tomorrow, which aims to strengthen the Company’s commitment to sustainable business practices. The agenda centers on the key pillars of Food, People, and Planet, and consists of 10 focus areas namely: food safety, food quality, nutrition & transparency, employee welfare, farmers livelihood, community support, good governance, packaging & recycling, waste reduction, and energy & water efficiency. Each focus area sets goals and initiatives that contribute and align with the United Nations Sustainable Development Goals (UN SDGs).

 

The Jollibee Group was named the Philippines' Most Admired Company by the Asian Wall Street Journal for ten years. It was also honored as one of Asia's Fab 50 Companies and among the World's Best Employers and World’s Top Female-Friendly Companies by Forbes. The Company is also a three-time recipient of Gallup’s Exceptional Workplace Award and was recently cited in TIME’s List of the World’s Best Companies and Fortune’s Southeast Asia 500 List.

 

To learn more about Jollibee Group, visit www.jollibeegroup.com

The Journey of Amizah Catubig with Jollibee Foods Corporation: From Part-Time Service Crew to Full-Time Area Manager

With a 20-year career in Jollibee, Amizah is grateful to be part of a company like the Jollibee Group that genuinely looks after its employees’ careers and well-being. Jollibee Group has long committed to providing its employees a nourishing professional workplace culture while sustaining its growth. The company continues to reinforce its global standing after receiving TIME Magazine's World's Best Companies award and its second Gallup Exceptional Workplace Award in 2023.

Amizah Jobaina Catubig holds the distinction of being the first female manager at Jollibee Basilan. In addition, she managed the store's first-ever Gold Award from the organization's Food, Safety, and Cleanliness (FSC) Standards audit during her first year as manager.

Amizah started out as a part-time member of the service crew and is presently the Area Manager (AM) of seven Davao Jollibee restaurants. 

One of her favorite memories from her 20 years with the Jollibee Group is her start on January 5, 2003, at the Jollibee Climaco location in Zamboanga City.

A colorful career in Mindanao

It took Amizah, or Jov to her colleagues, three tries before landing a job in Jollibee in 2003.

“Out of the 18 applicants at that time, I was blessed to become one of the three who passed and got hired. Nasa news parati ang Basilan during this time. There were bombings and threats in [the] town. Rizal Park, which is just in front of the store, was bombed. (“Basilan was always in the news during this time.”). We felt the impact in the store. We witnessed [how] the customers panicked. We posted merchandising materials strategically for awareness. We strengthened store Food Service Cleanliness (FSC) Standards and implemented cost-saving initiatives. Our frontliners communicated to our customers in the local dialect for them to feel at home. We were able to turn a negative store into a profitable one. I am in the position to influence others to embrace the differences, [to] respect the person’s culture and religion. Inaaral ko ‘yung dialect saan man ako ma-assign to really blend in with the team. (“I learned their dialect wherever I was assigned to really blend in with the team.”) “Pinapakita ko sa gawa. At pinaparamdam ko that we are fair to all,” she said. (“I show by doing. And I make them feel that we are fair to all.”). Gumanda ang buhay namin because of Jollibee. (We have a better life today because of Jollibee.”). I personally pay the utilities of our mosque monthly. Natuto kaming makisalamuha at the age of 5. Nakitira kami, palipat-lipat sa bahay ng lola at tita namin. (“We had to learn how to deal with people at age 5. We lived with our grandmother and aunt and would move between their houses.”). Ang Alagang Jollibee ay madadama mo. (“You can feel the Alagang Jollibee. It fosters a culture that values respect and fairness. I take [that] pride where I go, that I work in a company that values its people and promotes Filipino values.” ~Amizah Jobaina Catubig, first female manager of Jollibee Basilan

In 2004, she became the cluster's training manager and led staff training and deployment for new stores in the Zamboanga City area. Three years later, she became an Assistant Manager.

Amizah remained in the Mindanao region for the next eight years, taking on both exciting and challenging stores. She served as Officer-in-Charge of the Jollibee Zamboanga Tumaga kiosk, a branch struggling with sales then. She became the first female Restaurant Manager from Zamboanga at Jollibee Basilan, Jollibee’s 500th store. After this, she had supervisory stints in Ipil, Zamboanga Sibugay; Vamenta and Kasuwagan, Cagayan de Oro; and Pershing, Zamboanga. 

She continued her stint in downtown Zamboanga by handling clusters in Pagadian and Ozamis in 2017 and those in South Cotabato and Sultan Kudarat in 2021 at the height of the pandemic.

A challenge matched with resolve

Of all these stints, Amizah considers the one at Jollibee Basilan in 2010 as the most challenging because of a bombing incident at the park in front of the store, which claimed the lives of ten individuals and sowed fear within the community. 

As a result, store sales suffered. To overcome this, their team beefed up the store’s security workforce and requested police visibility within store premises.

A year after the incident, Jollibee Basilan achieved its first Gold Award in FSC, the prestigious Presidential Awards for Performance Excellence (PAPE). Apart from that, they also achieved a double 100% rating in the corporate audit, another first for the branch, which covers auditing of internal processes. 

FSC is Jollibee’s trademark of service: Food (F) served to the public must meet the company’s excellence standards, or it will not be served at all; the Service (S) must be fast and courteous; Cleanliness (C), from kitchen to utensils, must always be maintained. 

PAPE, meanwhile, signifies the highest level of accomplishment in Jollibee, characterized by the store team’s achievement of the target sales, profit, FSC rating, and operations team performance requirements.

Embracing cultures and ensuring standards 

Amizah ensured that she embraced diversity and inclusivity in the Jollibee branches she handled.

All seven Davao stores she currently supervises have received valuable feedback from customers in the Muslim community, particularly for their pork-free offerings that are labeled accordingly on the menu.

Pride in Alagang Jollibee

Jollibee’s unique brand of care extends not only to its customers, but even so to its employees. 

The eldest in the family, Amizah supported the college education of her three younger siblings, who are now all gainfully employed. She was also able to build her family’s home. 

Since her promotion to Area Manager in 2016, she has been extending help to the community where she lives. 

Born to OFW parents—her mother as a house helper and her father as a family driver in the Middle East—Amizah was raised by her grandparents. She grew up knowing how difficult life could be. 

Alagang Jollibee is how she refers to the way the company cares for its employees.

Amizah is proud to be part of Jollibee.

About Jollibee Group 

Jollibee Foods Corporation (JFC, also known as Jollibee Group) is one of the fastest-growing restaurant companies in the world. Its mission is to serve great-tasting food and bring the joy of eating to everyone through its 18 brands with over 6,800 stores across 33 countries including the Philippines, United States, Canada, the People's Republic of China, United Kingdom, Vietnam, United Arab Emirates, and Australia. 

The Jollibee Group has eight wholly owned brands (Jollibee, Chowking, Greenwich, Red Ribbon, Mang Inasal, Yonghe King, Hong Zhuang Yuan, Smashburger); four franchised brands (Burger King, Panda Express, and Yoshinoya in the Philippines, and Tim Ho Wan in certain territories in China); 80% ownership of The Coffee Bean and Tea Leaf; 60% ownership in the SuperFoods Group that owns Highlands Coffee; and 51% ownership of Milksha, a popular Taiwanese bubble tea brand. JFC also has a business venture with award-winning Chef Rick Bayless for Tortazo, a Mexican fast-casual restaurant business in the United States.

The Jollibee Group, through its subsidiary Jollibee Worldwide Pte. Ltd. (JWPL) owns 92% participating interest in Titan Dining LP, a private equity fund that owns the Tim Ho Wan brand. The Jollibee Group has a joint venture with the THW Group to open and operate THW restaurants in Mainland China. Recently, the Jollibee Group has signed an agreement to establish a joint venture company that will own and operate Tiong Bahru Bakery and Common Man Coffee Roasters in the Philippines. 

The Jollibee Group has launched its global sustainability agenda dubbed Joy for Tomorrow, which aims to strengthen the company’s commitment to sustainable business practices. The agenda centers on the key pillars of Food, People, and Planet, and consists of 10 focus areas namely: food safety, food quality, nutrition & transparency, employee welfare, farmers livelihood, community support, good governance, packaging & recycling, waste reduction, and energy & water efficiency. Each focus area sets goals and initiatives that contribute and align with the United Nations Sustainable Development Goals (UN SDGs).

The Jollibee Group was named the Philippines' most admired company by the Asian Wall Street Journal for ten years. It was also honored as one of Asia's Fab 50 Companies and among the World's Best Employers and World’s Top Female-Friendly Companies by Forbes. The company is also a two-time recipient of Gallup’s Exceptional Workplace Award, making it the only Philippine-based company to receive the distinction. 

To learn more about Jollibee Group, visit www.jollibeegroup.com

Jollibee Foods Corporation and Republic Cement Unite to Recover and Divert Plastic Packaging Wastes through Co-Processing

Jollibee Foods Corporation representatives Assistant Vice President and Head of Global Procurement Services Bryan Marc Tividad and Vice President & Head for Network Development Philippines Gerard Paul Filart; together with Republic Cement CEO Roman Menz, Vice President for Manufacturing Lloyd Vicente, and Director of  ecoloop (the resource recovery arm of Republic Cement) Atty. Angela Edralin-Valencia, during the signing ceremony of the Memorandum of Agreement to support the EPR Law, which will help prevent plastic waste from landfills and from leaking into urban waterways and oceans.

The Jollibee Foods Corporation (JFC), one of the fastest growing  restaurant companies in the world, recently inked a partnership with Republic Cement and Building Materials, Inc. ("Republic Cement"), to support the Extended Producer Responsibility (EPR) Law. 

The EPR regulation intends to diminish the volume of plastic waste age and expand the existence of plastics by adding worth or reason through upcycling or reusing.

JFC intends to recover post-consumer plastic packaging waste, divert it from landfills and waterways, and send it to Republic Cement for co-processing as part of its global sustainability agenda, Joy for Tomorrow.

Republic Concrete, a main neighborhood concrete producer and the trailblazer of co-handling in the nation, will utilize the gathered post-purchaser bundling squanders as elective fuel in the concrete assembling process.

During the MOA signing held at the Republic Cement head office in Taguig City, Republic Cement CEO Mr. Roman Menz emphasized the role of the company in supporting organizations like JFC. 

“Republic Cement provides a very important solution to fight plastic pollution by diverting wastes away from landfills and waterways, away from areas where it can negatively affect communities. We are happy to see the commitment of the JFC towards doing their part in solving our current plastic pollution crisis. Republic Cement is with JFC in their journey for a greener, more sustainable world.” ~Mr. Roman Menz, Republic Cement CEO

JFC Vice President for Network Development Group Gerard Paul Filart, for his part, shared that the partnership with Republic Cement is timely and momentous as the company just celebrated its 45th anniversary in 2023.

“We are committed to supporting our Global Sustainability Agenda with its three main pillars of Food, People, and Planet. With this partnership with Republic Cement, we are taking steps towards minimizing wastage while providing something of value.  With this, we are hoping we are helping to bring more joy for tomorrow.” ~Gerard Paul Filart, JFC Vice President for Network Development Group

The MOA covers wholly owned brands of Jollibee Foods Corporation in the Philippines, namely Jollibee, Chowking, Mang Inasal, Greenwich, and Red Ribbon; and franchised brands operated by JFC in the country, specifically Burger King, Panda Express, and Yoshinoya.

About Jollibee Group 

Jollibee Foods Corporation (JFC, also known as Jollibee Group) is one of the fastest-growing restaurant companies in the world. Its mission is to serve great-tasting food and bring the joy of eating to everyone through its 18 brands with over 6,800 stores across 33 countries including the Philippines, United States, Canada, the People's Republic of China, United Kingdom, Vietnam, United Arab Emirates, and Australia. 

The Jollibee Group has eight wholly owned brands (Jollibee, Chowking, Greenwich, Red Ribbon, Mang Inasal, Yonghe King, Hong Zhuang Yuan, Smashburger); four franchised brands (Burger King, Panda Express, and Yoshinoya in the Philippines, and Tim Ho Wan in certain territories in China); 80% ownership of The Coffee Bean and Tea Leaf; 60% ownership in the SuperFoods Group that owns Highlands Coffee; and 51% ownership of Milksha, a popular Taiwanese bubble tea brand. JFC also has a business venture with award-winning Chef Rick Bayless for Tortazo, a Mexican fast-casual restaurant business in the United States.

The Jollibee Group, through its subsidiary Jollibee Worldwide Pte. Ltd. (JWPL) owns 92% participating interest in Titan Dining LP, a private equity fund that owns the Tim Ho Wan brand. The Jollibee Group has a joint venture with the THW Group to open and operate THW restaurants in Mainland China. Recently, the Jollibee Group has signed an agreement to establish a joint venture company that will own and operate Tiong Bahru Bakery and Common Man Coffee Roasters in the Philippines. 

The Jollibee Group has launched its global sustainability agenda dubbed Joy for Tomorrow, which aims to strengthen the company’s commitment to sustainable business practices. The agenda centers on the key pillars of Food, People, and Planet, and consists of 10 focus areas namely: food safety, food quality, nutrition & transparency, employee welfare, farmers livelihood, community support, good governance, packaging & recycling, waste reduction, and energy & water efficiency. Each focus area sets goals and initiatives that contribute and align with the United Nations Sustainable Development Goals (UN SDGs).

The Jollibee Group was named the Philippines' most admired company by the Asian Wall Street Journal for ten years. It was also honored as one of Asia's Fab 50 Companies and among the World's Best Employers and World’s Top Female-Friendly Companies by Forbes. The company is also a two-time recipient of Gallup’s Exceptional Workplace Award, making it the only Philippine-based company to receive the distinction. 

To learn more about Jollibee Group, visit www.jollibeegroup.com