Manila Water calls on customers to support August desludging program

Manila Water rolls out its August desludging schedule and encourages customers to take advantage of this essential service. By participating in regular desludging, customers become partners in protecting waterways, reducing pollution, and safeguarding public health in their communities.

Manila Water is encouraging customers in its East Zone concession area to take part in its scheduled August desludging activities, emphasizing the critical role that households play in protecting community health and waterways.

Customers can help prevent untreated wastewater from entering drainage systems, groundwater sources, and nearby waterways by desludging their septic tanks on a regular basis, lowering environmental and public health risks.

For this month of August, Manila Water desludging teams will be deployed in the following East Zone Barangays: Bagong Nayon, Sta. Cruz, and San Luis in Antipolo City; Baras and Jalajala in Rizal; Pila Pila in Binangonan; San Andres and San Isidro in Cainta; Santa Ana in Taytay; Caniogan, Santo Tomas, and Santolan in Pasig City; Malanday, Marikina Heights, Nangka, and Parang in Marikina City; San Isidro and San Jose in Montalban (Rodriguez); and Ampid 1 in San Mateo. The desludging teams will also be deployed to select accounts in Marilag, Botocan, San Vicente, Paligsahan, and San Martin de Porres in Quezon City.

“Every household that participates in desludging becomes a partner in protecting our waterways and safeguarding public health. By ensuring that septic tanks are regularly maintained, customers help prevent pollution and contribute to cleaner, healthier communities.” ~Dittie Galang, Manila Water Corporate Communications Group Head

Desludging refers to the removal of accumulated sludge and wastewater from septic tanks. The collected septage is transported to Manila Water's septage treatment facilities, where it is thoroughly treated before being safely discharged in accordance with environmental regulations. This process helps to reduce the pollutant load that would otherwise end up in rivers and creeks, which supports broader efforts to improve water quality throughout the East Zone.

Manila Water currently has three septage treatment plants that treat wastewater throughout its concession area. These include the North Septage Treatment Plant (SpTP) in San Mateo, Rizal; the South SpTP in FTI, Taguig; and the Pinugay SpTP in Antipolo, Rizal. 

Customers in the scheduled service areas will receive advance notice from Manila Water personnel and are advised to ensure that their septic tanks are accessible on the day of the operation.

Manila Water's desludging service, which takes place every five years, is free of charge. 

The program is part of the company's ongoing efforts to improve sanitation services and promote environmental sustainability in the East Zone.